Privacy policy

Last updated: May 15, 2026

Mister Ladybug LLC (“Mister Ladybug,” “we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services available through Mister Ladybug (the “Services”). Our Services are powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with our Services:

• Contact information including your name, billing address, shipping address, phone number, and email address.
• Payment information including payment method details, billing information, transaction details, and purchase confirmations.
• Account information including login credentials, preferences, saved items, and account settings.
• Order and transaction information including products viewed, added to cart, purchased, returned, exchanged, or canceled.
• Communications including messages, emails, customer service inquiries, reviews, and other correspondence with us.
• Device and browsing information including IP address, browser type, device identifiers, cookies, and usage analytics.
• Marketing and interaction data including engagement with our website, emails, advertisements, and social media platforms.

How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, subscribe to emails, contact us, or otherwise interact with our Services.
• Automatically through cookies, analytics tools, and similar technologies when you browse our website.
• From service providers and partners who assist us with payment processing, analytics, fulfillment, advertising, customer service, and website functionality.
• From social media platforms or third-party services when you interact with our content or accounts, including our Instagram account @misterladybug.

How We Use Your Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

To process orders, fulfill purchases, arrange shipping, manage returns or exchanges, maintain accounts, personalize your shopping experience, and improve our products and Services.

Communication

To respond to inquiries, provide customer support, send order confirmations and shipping updates, and communicate with you regarding your account or purchases.

Marketing and Advertising

To send promotional emails, newsletters, product announcements, and advertisements related to our products and Services. You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

To detect, investigate, prevent, or address fraudulent, unauthorized, or illegal activity and to protect the integrity and security of our Services.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and enforcement requests.

Sharing of Personal Information

We may share your information with trusted third parties in certain circumstances, including:

• With Shopify and other service providers that assist with website hosting, payment processing, shipping, analytics, fulfillment, customer support, and marketing.
• With advertising and marketing partners to help us promote our products and Services.
• With third parties when required by law or necessary to protect our rights, customers, or Services.
• In connection with a business transaction such as a merger, acquisition, or sale of assets.

We do not sell your personal information for monetary compensation.

Shopify

Our store is hosted by Shopify. Shopify may collect and process certain information about your interaction with our Services in accordance with its own privacy policies.

To learn more about Shopify’s privacy practices, please visit:
Shopify Privacy Policy

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website traffic, remember preferences, and support marketing efforts.

You may adjust your browser settings to refuse or limit cookies; however, some features of the Services may not function properly.

Third-Party Links and Social Media

Our Services may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those third parties.

Interactions with our Instagram account @misterladybug or other social platforms are governed by the privacy policies of those respective platforms.

Data Security

We take reasonable precautions to help protect your personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you reside, you may have rights regarding your personal information, including:

• Access to the information we hold about you
• Correction of inaccurate information
• Deletion of your information
• Withdrawal of consent where applicable
• Opting out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

International Users

Your information may be transferred to and processed in countries outside your country of residence, including the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:

Mister Ladybug LLC
460 S. Spring Street, Suite 711
Los Angeles, CA 90013

Email: info@misterladybug.com