For measurements, please consult our Size Chart.

All our materials are hypoallergenic and 100% nickel-free.

Metals: Sterling silver, brass (base metal), heavy-micron 14K gold plating for gold-finished pieces, and ruthenium plating over sterling silver for gunmetal-finished pieces.

Stones: We use a combination of natural and lab-created stones. Natural stones feature unique colors, veining, and patterns, making each piece one of a kind. As a result, slight variations from the images shown on our website are normal and add to the individuality of every piece.

Care: Follow these simple steps to keep your jewelry looking its best year after year:

• Keep your jewelry away from moisture: Store it carefully in a bag or in our jewelry boxes and in a dry place.
• Don't wear your jewelry while sleeping.
• In general, avoid contact with other substances that can make your piece dark or lose its shine, due to abrasion with chemical products (perfumes, lotions and oils).
• Take off your jewelry when you play sports, shower or swim.
• Clean by wiping it with a cotton cloth.  You may also use a mild liquid dish soap mixed with warm water or a specialized jewelry-cleaning solution.
• As part of long-term care, periodic professional cleaning and re-plating may be recommended.

RETURN POLICY
We want you to love your Mister Ladybug purchase. If your selection isn't the right fit, eligible items may be returned for store credit within 10 days of delivery.

Because our collections are produced in limited quantities and many pieces are made to order, we do not offer refunds.

To start a return, sign in to your customer account and submit a return request. If you checked out as a guest or did not create an account, create one using the same email address used for your purchase to access your order.

Once your return is approved, you’ll receive return instructions. After we receive and inspect your return, the approved store credit will be added to your account and can be used at any time. Store credit does not expire.

To qualify for a return, items must be unworn, unaltered, undamaged, in their original packaging, with all original tags attached, and accompanied by proof of purchase (order number or receipt). Please do not bend or adjust your jewelry if you intend to return it.

Items that do not meet these requirements will not qualify for store credit and will not be accepted.

Customers are responsible for return shipping costs. All returns must be shipped using a trackable shipping service with signature confirmation.

FINAL SALE
Products marked "Final Sale" are not eligible for returns, exchanges, or store credit.

SHIPPING
Free standard shipping on all U.S. orders.  We currently ship within the United States and Canada only. Shipping options for Canada, as well as expedited shipping within the U.S., are available at checkout.

Orders are processed within 1–3 business days. Signature confirmation is required upon delivery for orders over $300. Orders placed after 3:00 PM EST on weekdays, or at any time during the weekend, will be processed on the next business day.

For orders shipped to Canada, any applicable customs duties, taxes, tariffs, brokerage fees, or other import charges are the responsibility of the buyer.

MADE TO ORDER SHIPPING
Made to Order items will ship according to the estimated timeframe provided at checkout. You will receive an order confirmation email upon purchase, followed by a shipping confirmation email with tracking information once your order has been dispatched. If a delay occurs, customers will have the option to cancel their order for a full refund.